![]() Thanks also to Marc Limage, one of the managers, who also was supportive of his sales staff by helping to meet the needs of the customer. The team at Flagship should be commended on their professionalism in running a great showroom. Unlike dealership experiences I have had in the past, I didn't feel pressured at all, and was comfortable thru the entire purchase. He answered any questions I had and was knowledgeable and paid attention to detail every step of the way. From the start, the service provided by the team, namely Arthur Kloack who was my salesperson, made the entire experience a painless one. I had the opportunity to purchase an automobile from Flagship Motorcars of Lynnfield recently. SERVICE WORK Service Work completed on this Land Rover Range Rover Velar includes: Complete Multi-Point Inspection by factory trained technicians, Oil. They will just send you to the dealer and you will waste your time and money taking the car for service many times.Located in Lynnfield, MA / 1,327 miles away from Rutland, ND My advice is: if you want a car that works and is reliable, PLEASE don’t buy this car, it’s gorgeous but it’s not reliable and customer service will not help you at all. I’m EXTREMELY DISSAPOINTED WITH LAND ROVER CUSTOMER SERVICE. He called passed the 5 hours and left a message saying I should follow this with the customer service representative, like ignoring my request of talking to him…. She said he would call in the next 5 hours which he didn’t. What type of solution is this? I asked to talk to her supervisor. Her only “solution” was for me to keep taking my car to the dealer. She didn’t explain why or what was the criteria. The dealer suggested me that I contact Land Rover Customer Service for a Re-Purchase, as it’s obvious to me I have a defective car… After talking to someone for 38 minutes, she asked me many questions about my car, even if I have already paid for the car which we did, she simply said my case didn’t apply for re-purchase. But after taking the car 2 times, in less than a month my engine light went on AGAIN!! I was so upset and frustrated. They checked everything and in less than a month, my engine light was on! Took the car AGAIN and they said it was another engine software (not sure why no one update this when I took the car for my annual service?). Then I had to take the car for the Annual Service. I also had a weird noise with the breaks. I thought I should not waste … my time taking the car to the dealer but did it…. I took the car in two opportunities and they explained these cars usually need software updates. First issues were mostly electrical (screen not working, error messages while being stopped at a red light, back camera not working, etc. Unfortunately, since the time I bought this car (end of September 2018) I had many issues with my new Land Rover Velar 2019. Please do your math when you're there, it's a scam. If you don't believe me, just ask them, they readily admit their ads are false and that they lie, the paperwork will prove it. How in the hell is that not a scam? They will only throw the monthly price at you to see if you fall for it. ![]() Do the math, even at 10% interest for a loan, they're burying money and screwing you. I do the math and realize that's over $43K for the car when done, financing over $33K (remember, I only needed to finance $11.5K, so their "fees" include somewhere in the neighborhood of over $10K). and they come over with a $461 per month payment for 72 months (I have great credit btw). ![]() They'll say "that's the price with 20% down", they'll work up the paperwork and guess what? The car is their internet price + another 20-30%.Īctual example: They listed the car as $23K, I offered 50% down and will finance $11.5K +fees, taxes, etc. When you get there, they will tell you it's the price if you give them $5-7K on top of the price. Go ahead and believe that the price they list is a good deal. ![]() Welcome to Power Motors NYC! We offer premium luxury vehicles in a boutique setting so your car buying experience is second to none. Located in Jamaica, NY / 9 miles away from New York, NY
0 Comments
Leave a Reply. |